Carnelian Consult is committed to protecting the privacy of the organizations and professionals we work with. This policy explains what information we collect through this website and our services, how we use it, who we share it with and the choices available to you.
Information we collect
We collect information that you choose to provide when you contact us, request a consultation, register interest in a program, download a resource or subscribe to receive insights.
- Identity and contact details such as your name, role, organization, business email and telephone number.
- Engagement details such as the service area you are interested in, the challenge you describe and any documents you share with us.
- Learning records where you or your organization participate in a Carnelian Academy or AI Academy program, including attendance, assessment results and completion status.
- Technical information such as browser type, device type, approximate location derived from IP address and pages visited.
How we use your information
- To respond to enquiries, prepare proposals and deliver consulting, training, talent and digital capability services.
- To administer learning programs, issue certificates and report progress to a sponsoring organization.
- To send professional insights, program updates and event invitations where you have asked to receive them.
- To improve our website, content and service design based on aggregated usage patterns.
- To meet legal, regulatory, contractual and accounting obligations.
Lawful basis for processing
Where data protection law requires a lawful basis, we rely on your consent, the performance of a contract with you or your organization, our legitimate interest in operating and improving a professional services firm, and compliance with legal obligations.
Confidentiality of client information
Client engagement material is treated as confidential. Case studies and representative engagements published on this website are anonymized and describe the nature of the work rather than identifying clients or disclosing commercially sensitive information.
Data retention
We retain personal information only for as long as needed for the purpose it was collected, to maintain accurate business and learning records, and to satisfy legal or contractual retention requirements. When information is no longer required it is securely deleted or anonymized.
Security
We apply organizational and technical safeguards including access controls, encryption in transit, restricted administrative permissions, vendor due diligence and staff confidentiality obligations. No method of transmission over the internet is completely secure, so we encourage you to avoid sending sensitive information through unprotected channels.
International transfers
Carnelian Consult serves organizations across multiple markets and works with technology providers that may process data outside the country where you are located. Where information is transferred across borders we take steps to ensure it remains protected by appropriate contractual safeguards.
Your rights
To exercise any of these rights, contact us using the details below. We will verify your identity and respond within a reasonable period.
- Request access to the personal information we hold about you.
- Ask us to correct information that is inaccurate or incomplete.
- Ask us to delete information where there is no continuing legal or contractual reason to retain it.
- Object to or request restriction of certain processing activities.
- Withdraw consent to marketing communications at any time.
- Request a copy of information you provided to us in a portable format.
Children
Our services are designed for organizations and working professionals. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy to reflect changes in our services, technology or legal obligations. The revised version will be published on this page with a new effective date.